Customer Service Manager

SIMILAR JOBS

• Business Development Manager - Self Pay Private Healthcare

  £40-50000 + Uncapped Commission + Benefits

  UK, Home Based, Midlands East, Midlands West, South West, Hybrid

  Pharmaceutical & Life Sciences Sales & Marketing

  Permanent

  Business Development Manager - Self Pay Private Healthcare Sector

  £45-50000 Uncapped Commission Benefits

  Worcestershire - Hybrid/Field Based Midlands Remit

  Your career is more than just a job; it's a journey of growth, learning, and fulfilment. To keep your professional development on track, you must assess your career health regularly. If your career needs a health check and a bit of a vitamin B (betterment) boost, this role may be for you…

  Join Our Client's Team as a Business Development Manager!

  Do you have a knack for building relationships and closing deals? Are you ready to elevate your career? Our client, a trailblazer in the private healthcare sector, is on the hunt for a Business Development Manager who can bring a touch of magic to their team in Worcestershire which covers the Midlands where they operate a clinic and hospital.

  In the UK there are c8 million people waiting for treatment on the NHS and our client offers a fast route for treatment via self-pay private healthcare.

  Specifically, our client offers self-pay/self-funded surgery solutions for trauma, orthopaedic and major and minor surgery via its network of specialist clinicians, at its Worcestershire private hospital and clinic, on a self-referral and self-pay basis. Patients may also be referred by their NHS trust if the waiting list is too long or by their GP practice or their physiotherapist or an insurance or private healthcare provider.

  What's in It for You?

  · Competitive Salary, with the chance for uncapped commission. Yes, you read that right - the sky's the limit!

  · Comprehensive Benefits: Including private healthcare, pension, and life assurance.

  • Hybrid Working: Balance your time between our client's vibrant office, being out on the road, and the comfort of your own home. Pyjamas optional.
  • Career Growth: Climb the ladder with opportunities for progression into senior leadership roles.

  About the Role

  As a Business Development Manager, you will:

   

  • Work Your Sales & Business Development Magic: Engage with NHS Trusts to help shorten their NHS waiting lists for treatment, GP surgeries, insurance companies, physiotherapy centres, and sports facilities to drive business growth. Identify and target potential referral sources to ensure a consistent patient flow.
  • Strategise & Network Like a Pro: Develop and implement plans to secure partnerships and patient referrals, formulating effective strategies based on market trends and insights.
  • Build Bridges: Establish and maintain strong relationships with key stakeholders to ensure a steady stream of patients. Conduct regular follow-ups with existing and potential partners to maintain these vital connections.
  • Stay Ahead of the Curve: Analyse market trends to create effective marketing campaigns and sales strategies. Develop and launch targeted marketing campaigns to attract new patients and partners.
  • Track and Report: Monitor and report on the effectiveness of business development activities to ensure continuous improvement and success.

   

  Ideal Candidate

   

  We are looking for someone with:

   

  • Graduate calibre education.
  • Proven experience in new business development and sales gained within the healthcare sector either including NHS Trusts & Hospitals, GP Practices and Private Healthcare and Personal Accident and similar insurance providers.
  • This experience could have been gained selling a range of products or services including surgery, drugs, medical devices, equipment, consumables or other solutions such as recruitment or technology into the NHS and Private Healthcare or Medical Sector.
  • In this role you will also target private gyms and leisure centres, physiotherapy clinics, to promote our client's orthopaedic and other surgical solutions for patrons of such establishments.
  • A consultative, solution focused mindset and the ability to navigate the complexities of regulated industries.
  • Results focused and able to share evidence of successful deals secured in the last 2-3 years.
  • Exceptional communication and relationship-building skills.
  • A proactive, self-motivated attitude, with a sales hunter mentality focused on thorough market mapping and research of key decision makers within the NHS and private healthcare sector.
  • Ambitious to progress and contribute to the growth of our client's business.

   

  This role is based in Worcester with responsibilities covering a broad geographical area including Hereford, Worcestershire, Cheltenham, Gloucester, Warwickshire, and the wider East and West Midlands.

   

  How to Apply

   

  If you're ready to make a real difference in your career health and have some fun along the way, we want to hear from you! Apply now and become a key player in our client's success story.

   

  Apply Now and turn your business development dreams into reality. For more details, contact our recruitment team today. Apply with your CV, quoting reference LX 2409011

   

   

  

• Digital Support Specialist

  £28000 + Bonus

  UK, London, South (inc. Isle of Wight), South East (inc Home Counties)

  Pharmaceutical & Life Sciences

  Permanent

  Digital Support Specialist

   

  "Launch Your Digital Support Career in Medical Tech"

   

  £28000 + Bonus

   

  Kent

   

   

   

  Dive into the fast-evolving world of medical technology as a Digital Support Specialist. Our client is looking for a tech-savvy, driven individual eager to make an impact in healthcare innovation. Join them and become integral to the success of life-saving medical simulation and resuscitation quality improvement products.

   

  The Role:

  As the Digital Support Specialist, you will be the critical link between innovation and application. You will provide stellar technical support, tackle troubleshooting, and offer proactive solutions for their cutting-edge SIM capture and RQi technologies. These tools are at the heart of UK healthcare training and global hospitals, directly enhancing patient care outcomes.

   

  This role is about pioneering our customers' digital journey. Employ augmented reality, CRM systems, and specialised platforms to elevate their customer service to new heights. You'll manage inquiries, resolve issues, and spot opportunities that could influence their sales strategies and contribute to their broader goals.

   

  Career Path and Development:

  Your growth is the blueprint for their success. This position opens avenues in field service engineering, AV installation, project management, and more. It provides a tangible path to shape your future in their dynamic organisation.

   

  Who You Are:

  Ideally, you have a degree in systems engineering, software engineering, computer science, or a similar field. Experience in a technical support or helpdesk role is beneficial but not mandatory. Above all, your passion for technology, eagerness to learn, and commitment to superior customer experiences will help you shine in this role.

   

  Our client believes in nurturing talent, so they offer comprehensive training, mentorship from seasoned professionals, and a competitive salary with benefits in a multicultural, team-oriented environment.

   

  Ready to Make a Difference?

  We'd love to hear from you if you're poised to take on this challenge and propel your career forward. This is more than a job-it's a stepping stone to a fulfilling career making a real difference in medical technology.

   

  To apply, please send your CV, quoting LX2393583

   

  

• Development Director

  £70,000 + up to £10,000 bonus per annum

  UK, London, East Anglia, Midlands East, South East (inc Home Counties), Thames Valley (M4 Corridor), Hybrid

  Supply Chain & Logistics Manufacturing & Engineering FMCG & Retail Pharmaceutical & Life Sciences Sales & Marketing Not for Profit

  Permanent

  Development Director 

  “Sales & Marketing Strategist to support fundraising growth for leading Charity”

  Location: Aylesbury, Buckinghamshire
  Salary:  circa £70,000 + Benefits

  
  Are you a dynamic sales and marketing expert eager to make a real difference in young people’s lives?

  Our client, an impactful and rapidly growing charity, is seeking a passionate and commercially minded Development Director. This role is perfect for a high-energy private or not for profit or charity sector professional looking to apply their sales revenue generating, networking, and strategic relationship skills to build partnerships with private sector businesses, as well as schools, academy trusts, and higher education colleges.
  
  In this pivotal role, you will use your expertise to create and implement an ambitious targeted sales and marketing strategy which will also support fundraising growth to help secure the necessary resources to support and grow the charity's initiatives.

  Key Responsibilities:

  • Lead Growth: Identify and secure new sales contracts and fundraising opportunities to support a diverse range of youth programmes.
  • Drive Sales: Boost sales of key offerings, enhancing the reach and impact of various educational and developmental initiatives.
  • Fundraising Strategy: Develop and implement robust fundraising strategies to expand all income streams including developing individual giving and community involvement.
  • Brand Guardian: Enhance the charity’s profile, engagement and supporter base through strategic marketing and communications across digital and traditional channels.
  • Team Leadership: Manage and inspire fundraising, sales, and marketing teams to achieve ambitious targets.

  Who You Are:

  • A seasoned sales and marketing professional with a strong track record in both B2C and B2B environments.
  • A networking wizard with excellent communication skills and the ability to build lasting relationships.
  • A strategic thinker who can translate big-picture goals into actionable plans.
  • Someone passionate about using their commercial expertise to do good and support youth development.

  Experience and Qualifications:

  • A degree-level education or relevant business-related qualification is required, as is a background in business development.
  • Substantial knowledge of fundraising, is essential.
  • Extensive knowledge of marketing and communications channels is key.
  • Proven experience in managing a team, and a track record of achievement in a senior position.
  • Demonstrable financial management skills, including budgeting and delivery of cost and income targets.

  Why Join Our Client:

  • Impactful Work: Help shape the future of young people through innovative programs and experiences.
  • Supportive Team: Join a lively, fun, and committed team dedicated to making a difference.
  • Career Growth: Opportunity for significant advancement within a dynamic and evolving charity.

  If you’re ready to apply your top-notch skills to drive the growth of a charity making a real difference, we want to hear from you! Apply now to become part of this impactful organisation and help empower the next generation.

  Email your CV, quoting reference LX 2330919 to applications@martinveasey.com